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Shipping & Returns

Shipping & Returns

SuperHealth currently only ships to Australia.

When you place an order, we will estimate delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider (we use Fastway Couriers and Australia Post), shipping date estimates may vary slightly. We'll supply you with a tracking number so that you can track your order from us with the courier service selected.

Rates:

$10 Australia Wide. 7- 10 days.
$25 Express Post, usually delivered within 3 days.

PLEASE NOTE:

Our couriers will not leave parcels unattended even if you have requested in the comments section of your order.
All deliveries from SuperHealth must be signed for.

 

International Orders

Unfortunately we do not have the ability to ship our products internationally at this stage. We are researching our options and hope to be able to offering international shipping soon.

We recommend that you sign up to our Newsletter to be notified when we will start shipping internationally. It will be real soon, promise!

Recycled Packaging

We're a pretty environmentally conscious company here at SuperHealth so we do our best to recycle as much as possible. You might find that your order is wrapped in recycled cardboard and packing materials that we reuse from our suppliers. Don't worry, its structural integrity is intact and we have a solid packing practice to ensure your products arrive in perfect condition. We also recommend that you reuse the packaging you receive from us! Lets all pay it forward and look after the environment.


Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).


Please call our office on (08) 9293 1718 or email info@superhealth.com.au to discuss a return or refund.